packed in bangsar · tracked with j&t · worry-free returns
orders leave our bangsar studio within two working days.
within west malaysia. east malaysia free over RM250.
if it doesn't feel right, send it back within 14 days.
we cover return postage for all exchanges. no fuss.
orders are packed by hand at our bangsar studio. we aim to get your parcel out the door within two working days of receiving it. once it ships, you’ll get a tracking email with a J&T consignment number so you can watch it travel to you.
J&T Express — RM 8
Pos Laju — RM 10
Free shipping over RM 150
J&T Express — RM 18
Pos Laju — RM 22
Free shipping over RM 250
DHL eCommerce — RM 35
Free shipping over RM 350
we don't ship internationally yet — drop us a note and we'll see what we can do.
we want your piece to feel right. if it doesn’t, send it back — within 14 days of delivery, unworn, unwashed, with the original tags still attached. email us at info@thatstutu.com first so we can sort out the details before you post anything back.
we make things carefully and we hope they last. but to keep things fair for everyone, there are a few items we can’t accept returns on.
once your order ships, you’ll receive an email with your J&T consignment number. track it any time at jtexpress.my. if you haven’t heard from us within three working days of ordering, drop us a message — something may have gone sideways.
send us a message and we'll get back to you within one working day.
or email info@thatstutu.com directly
