say hello
questions, hellos, cat pictures, wholesale — send them all.
we read every message, usually within a working day.
pick a topic — it helps us route it to the right pair of hands.
we’ll reply from info@thatstutu.com
weekends and public holidays, we’re slower on purpose.
general questions, orders, wholesale
instagram — dms are open
whatsapp · for urgent order issues
a soft note from tutu every few weeks. no spam, promise.
might be faster
these are the ones we get most. if yours isn’t here, the form is above.
we pack within 2 working days. once it ships you’ll get a tracking email from J&T.
yes, within 14 days of delivery, unworn and with tags. we cover return shipping on our mistakes.
not by default, but we’ve done it. message us with your country and we’ll work out the postage.
yes — email us within 2 hours of placing it and we’ll catch it before it’s packed.
the studio
we pack every order on a very specific ceramic table. tutu inspects the finished parcels.
mon–fri · 10am–6pm MYT
shop visits by appointment only
info@thatstutu.com
